CDR Reporting and Call Accounting

Essential Call Detail Record Reporting for Today’s World

Infortel Select is a vital CDR reporting, accounting, and analytics solution that enhances the capabilities of standard UC reporting tools. Add Infortel Select to Cisco, Microsoft Teams, or Avaya platforms and gain deeper, customizable, and single-screen visibility into customer, employee, and partner call activities.

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CUCM Reporting Has Evolved

CDR reporting requirements have evolved significantly with the advent of Unified Communications platforms. Infortel Select provides visibility into all corporate telecom activity for most general businesses as well as incorporating industry-specific capabilities for healthcare, financial services, the public sector, and retail.

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Are you overflowing with trapped call data?

Normalize raw data from each source into powerful, meaningful, and usable information.

Reduce network costs

Complete telecom infrastructure visibility to reduce net telecom expenses by right-sizing conventional trunk facilities and identifying and eliminating telecom misuse and abuse.

Easy Compliance Reporting

Complete historical call activity visibility and fast, flexible, and on-demand ad hoc search tools.

Monitor UC adoption

Device-level call tracking and reporting, softphone adoption, and used/unused device management.

Experience the power of Infortel Select

Unified Communications has changed telecom and the ways we communicate. To secure the CDR reporting and data analytics visibility you need to access and use trapped call data, manage telecom infrastructure, monitor customer experience and employee productivity, and secure historical records, you need the power of Infortel Select.

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