Powerfully Smart UC Analytics

 

If you use Cisco, Webex Calling, Microsoft Teams, or Avaya, you need ISI. Our Infortel Select software provides the most comprehensive CDR reporting and unified communication analytics available for these leading platforms.

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Are you overflowing with call data? Put it to good use.

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Employee Productivity & Caller Experience

See every step of your caller's journey & improve customer satisfaction.

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Call Accounting

Better understand your telecom usage and expense, so you make the most intelligent, and profitable, business decisions.

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Compliance

Get historical call information in seconds, saving you time and money, and making compliance easier.

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Meet Infortel, our CDR and UC analytics software.

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A smart, powerful, and seamless integration with the unified communications platforms you know, use, and trust.

It’s Sweet!

"Infortel Select really hits the sweet spot. It’s SaaS. It provides the solid reports we need, when we need them, and gives people who are inquisitive and interested in digging down further the capability to do so. Infortel Select is exactly what we need."

Senior Voice Engineer

National Mutual Insurance Company

Call accounting made easy.

Communications systems collect tremendous amounts of raw data. Infortel Select makes this data easily accessible and presents it as valuable self-serve reports that managers can readily use to make better-informed business decisions.

Meet ISI

Read how we're innovating and helping change the way businesses communicate with their employees, customers, and partners, and meet the leadership team driving smarter UC analytics.

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Explore further

Want to learn more about the Infortel Select solution? Check the ISI Resource Center for a trove of helpful information on such topics as CDR, data analytics, unified communications, and more. Don’t see what you are looking for? Drop us a note at: resources@isi-info.com.

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Fact Sheet

Boost employee productivity & deliver delightful caller experiences

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Infortel Select Premium Queue Analytics

Press Release

Infortel Select Now Available in Webex App Hub

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Fact Sheet

Hidden telecom costs can take a big slice and leave you in the dark about usage

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Ready to get started?

The ISI team is here to assist enterprise organizations learn more about Call Detail Record reporting and data analytics for their unified communications platforms. How can we help?

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