Microsoft Teams by the Numbers
More than 90% of Fortune 500 use Teams Phones
More than 270 million monthly users currently
Number of Teams Room devices doubled between 2020 – 2021
Moving to Teams Without Losing Critical Voice, Meetings, and User Adoption Data
As Microsoft Teams proliferates within enterprise voice networks – north of 270 million active monthly users according to the Company – Infortel Select gives business managers and IT departments unmatched reporting visibility into Cisco, Avaya, and other on-premises UC platforms already in place.
But this sudden and dramatic Teams growth, analyst firms such as Gartner and Forrester note, is introducing serious IT challenges, not the least of which are internal technical and business leader concerns about legacy UC call data clarity and its importance to informed decision-making across the enterprise. Infortel Select ensures you don’t lose this critical CDR reporting and data analytics information.
Microsoft Teams Reporting Features
No Lost Data
Migrate to MS Teams without losing reporting information visibility or control
One Screen to See it All
Single-pane-of-glass visibility into MS Teams activity from Cisco, Avaya, and other platforms
Cost Savings
Establish call routing and monitor Direct Routing or MS Calling plan costs
Track User Adoption
Monitor and manage Teams Meeting user adoption and utilization
End Network Planning Guesswork
Easier than ever to select carrier, plans, and right-size SIP trunks
Immediate Call History Access
Compliance, risk mitigation, and call archives at your fingertips
Eliminates Reliance on IT Resources
Friendly dashboard gives business managers self-serve visibility and report generation
Azure Cloud Deployment
Seamless and secure connection to the Microsoft Cloud
Microsoft Teams FAQ
During implementation, a customer’s Teams Administrator grants permission and provides account credentials to allow the ISI Cloud Analytics application to access call and user data directly from the Microsoft Cloud. ISI takes it from there.
Yes. ISI Cloud Analytics collects and reports on this activity.
I Cloud Analytics provides full Teams Meeting reporting and dashboard visibility, including meeting summaries listed by date, time, department, organizer, attendees, duration, and more.
MS Team featured resources
Want to learn more about Infortel Select’s Microsoft Teams’ support? Check the items at right or visit the ISI Resource Center. Don’t see what you are looking for? Drop us a note at: resources@isi-info.com.
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Experience the power of Infortel Select
Unified Communications has changed telecom and the ways we communicate. To secure the CDR reporting and data analytics visibility you need to access and use trapped call data, manage telecom infrastructure, monitor customer experience and employee productivity, and secure historical records, you need the power of Infortel Select.
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