Professional Services

Ethical Wall

ISI Telemanagement Solutions and Verint Verba Technologies offer companies that engage in many communication methods one unified platform that combines reporting, alarming, accounting and search capabilities with a dynamic call archiving and playback Voice and Immersive Video Recording Solution. Our UC collaboration suite is a complete compliance solution that captures voice, IM, and video and enforces any policy requirements via Ethical Wall.

The mandates to record, save, verify, audit, control, secure, and maintain the integrity of the voice, IM and video recordings captured while doing business are a part of every regulated industry. Strict adherences to company policies and trade regulations are a requirement for avoiding costly penalties and fines. ISI’s Collaboration Recording & Reporting suite—with Ethical Wall—is the unified platform compliance solution businesses need to successfully manage these multiple modalities and mitigate risk.

Use it for

  • Legal compliance
  • Avoiding conflict of interests
  • Workplace policies
  • Data leakage protection

Enforce compliance policies

  • Integrated with the Verint Verba recording platform
  • Selective session blocking between users/groups
  • Communication mode blocking (IM/voice/video)
  • IM content filtering and redaction
  • Blocked sessions searchable in webapp


Ethical Wall – Market Verticals

Which regulated industries gain the most by incorporating Ethical Wall?


verba technologies
Investment Banking

Investment Banking

  • Separating advisory and brokering departments
  • Protect the firm from insider trading liabilities
  • Title V of the Sarbanes-Oxley Act strengthens Ethical Wall requirements



  • Encryption of Electronic Patient Health Information with prohibited access to
    the encrypted data
  • Define participants and allow, block, or warn based on any combination of
    presence, session, or content
  • Allow for a session chaperone to set real-time permissions that can override
    communication policies in place


Corporate Finance / Financial Services / Accountancies

  • Separating client teams of competitors

Law Firms

  • Separating legal teams of potentially adverse parties



  • Separate Editorial and Advertising arms



  • Avoiding copyright infringements / clean room designs
  • Avoiding information leakage


Enterprise Procurement

  • Separate internal teams from vendors

Union Regulations

Union Regulations

  • Presence blocking requirements

And more…


Ethical Wall Support for Cisco and Lync/Skype for Business UC

Our platform supports both Cisco and Skype for Business frameworks with diverse ways to record
(IM, voice, video, desktop screens).

Support for

  • All Cisco end-points supported
  • Uses Jabber Compliance API, Cisco JTAPI and CURRI

Blocking support for

  • Presence
  • IM
  • Voice/Video
    (currently no distinction is possible)
  • File Transfer
  • Screenshots

Support for
Lync/Skype for Business

  • All Lync end-points supported
  • Runs as Lync Filter on Lync FE servers

Blocking support for

  • Presence
  • IM
  • Voice
  • Video
  • File Transfer
  • Screensharing
  • Polling
  • Whiteboard

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