Connecting an expert through a video call provides outstanding customer experience from every contact point.
- Bank customers can easily connect to an appropriate financial advisor via video
- Medical professionals can attend to patients through high quality telepresence links
- Legal depositions can be done in anywhere where video communication is available
The Verint Verba solution
Your Verint Verba Recording System can record experts in the branch can become a necessity for businesses to ensure compliance with both external and internal regulations and procedures. Non-compliance can cost millions of dollars in fines and litigation, damage business reputation, increase customer churn, and raise exposure to fraud.
- Compliance with regulations requiring recording
- Dispute resolution and legal defense
- Verbal contract documentation
- Accuracy verification
- Employee compliance monitoring and verification
- Unique, all-in-one solution for voice, video and telepresence recording