A better way to collect CDR
Collect your call data records (CDR) directly from the gateway providing more complete detail. Eliminate mismatched calls to carriers because you don’t know which carrier handled the call. Feel confident that you’re able to truly analyze traffic and network utilization.
What is Gateway CDR Collection and Reporting?
With the increased use of gateways using H.323 signaling, CDR from the Cisco Unified Communications Manager (CUCM) may no longer provide the granularity needed to determine which trunk facility carried a given call. Gateway CDR Collection and Reporting, Infortel Select’s newest feature, eliminates this concern by allowing you to collect, process, and report CDR directly from the gateway in addition to the CDR collected from Cisco’s CUCM.
Ensure accurate traffic analysis and expense reduction
By collecting CDR granularity at the trunk facility level, you can be certain you are maximizing your ability to analyze usage across your entire enterprise. On demand report access eliminates the need to wait for vendors or carriers to perform traffic studies and User-defined reporting filters makes modeling new network planning configurations quick and painless. Run trunk and traffic analysis reports to eliminate excess, identify unused extensions, and track usage.
Carrier bill reconciliation
Gateway CDR Collection and Reporting now supports a carrier CDR feed allowing you to quickly match carriers to the PBX CDR in order to identify discrepancies at the call detail level. Flexible reporting options help ensure results are aligned to the selected carrier, circuits, and billing cycles and helps you to identify carrier billing errors including call duration discrepancies and calls not made by your organization.
Cost allocation and tenant billing
By knowing which trunk facility carried a given call, you have the capability to allocate true usage-based call costs back to responsible parties. Produce telecom bills for tenants, contractors, vendors, or guests using your phone system. Gateway CDR Collection and Reporting is available for both Infortel Select deployment methods (Onsite and CDRMS).