“Hi, I want to make a purchase.”
”Consumers who initiate inbound calls to retail locations convert faster, spend more, and have a higher retention rate.”
Forrester Research, Inc.
Still the one.
“As brands prioritize their digital experiences, they often overlook a simple fact: communicating by voice is faster, easier, and more effective than typing messages back and forth.”
Harvard Business Review
One minute, fifty-five seconds.
“The length of time before 60% of callers placed on hold by retailers hang up. Of these, 34% never call the retailer back.“
Small Business Chronicle