Call Accounting & Reporting
Voice & Video Recording
Telecom Audit & Optimization
Infortel® Invoice Manager – TEM
Host & Load
Infortel® Wireless Manager – TEM
Enhanced Wireless Services
Banks tend to track telecom costs and either charge back or allocate these costs to branches or division. They use our reports to accomplish this.
Customer Service and Staffing
Customers use our reports to track calling activity into Reservations Centers to ensure no abandoned calls and proper employee staffing.