Verba Technologies is a leading provider of call recording and quality management solutions for unified communications and contact center platforms that support voice, video and telepresence devices. Verba solutions expand unified communications platform capabilities with reliable, scalable call recording and quality management technology.
dvsAnalytics is a leading provider of workforce optimization software that enables organizations to improve performance and enhance the customer experience. The company’s Encore® Suite includes applications for recording, quality management, workforce management, analytics, and gamification. dvsAnalytics has successfully delivered these solutions to enterprises for over 30 years. Learn more: www.dvsAnalytics.com.
CallMiner is a proud provider of speech analytics solutions for improving agent performance. With 14 years of industry leadership and over 2 billion hours of conversations mined, we are able to deliver exceptional value to customers by delivering highly effective, usable, and scalable speech analytics solutions.