ISI has developed an industry-leading team that brings over a century of experience to your telecom challenges. More than 100 employees and international best-in-class partner alliances allow ISI Telemanagement Solutions to provide a stable, single point of contact to support your organization in optimizing and managing your telecom systems.
President & Chief Executive Officer
Jason Forehand joined ISI in January 2019 as President and Chief Executive Officer. Mr. Forehand was previously the VP of Product of Red Sky Technologies. Prior to his Product role, he held the position of VP of Software Services at Red Sky. As VP of Software Services, he oversaw the Professional Services and Engineering departments. Before joining Red Sky, Mr. Forehand was the Director of Products and Technology at Nuvo Network Management. Prior to Nuvo, he held various positions in the IT industry including Systems Engineering and IT Consultant. Mr. Forehand holds a BS in Electrical Engineering from the University of Texas at Austin.
Chief Financial Officer
Mark Risch joined ISI in 2017 as Chief Financial Officer. Mr. Risch has over 10 years of experience in Senior Management running cloud based businesses. He will oversee all financial operations of the organization as well as assist with the strategic growth plans. Mr. Risch received his Bachelor of Science degree in Accounting from Valparaiso University. He has a MBA from Roosevelt University is a Certified Public Accountant and is a Certified Global Managerial Accountant.
Vice President - Product Management
Dan Mueller joined ISI in 1994. He has over 15 years of telecommunications management experience. His expertise includes the implementation of voice, data and wireless network services, traffic/usage analysis and call detail reporting, and the development and management of outsourcing services for global clients. Mr. Mueller has extensive experience designing customized software applications and reporting for complex client requirements.
Vice President, Marketing & Sales
Darek Latawski joined the ISI team in January 2009 as an Account Executive in Sales. In 2010, he was promoted to Marketing Manager. In 2012, he transitioned to the role of Director of Marketing. In his current role, Mr. Latawski oversees all marketing initiatives, including: strategy and execution of programs and campaigns, inbound and outbound lead generation, social media strategy, as well as print and digital art direction. Along with this, he manages the performance of an SEO strategy, which includes solidifying and ensuring consistency in the positioning and messaging of ISI's solutions. Mr. Latawski holds a Bachelors and Masters of Science degrees in Advertising from University of Illinois at Urbana-Champaign.
Vice President, Customer Support Services
Jim Jones is the Vice President of Customer Success for ISI Telemanagement Solutions. He has led customer support, onboarding and customer support teams for 20+ years. He brings extensive experience in improving customer loyalty, satisfaction, and retention to ISI. Mr. Jones holds a Bachelor of Science in Computer Science from DeVry Institute of Technology and a Master of Business Administration degree from Benedictine University.
Director, Unified Communications Products
Mitchell Weiss joined ISI in 1994. He holds a Bachelor’s Degree Management Information Systems from the University of Illinois and a Masters in Business Administration from the Stuart School of Business in Chicago. He is an industry leader in all phases of managing Unified Communications. At ISI, Mr. Weiss is responsible for the vision, strategy, and implementation of a suite of Unified Communications products including Voice and Video Recording, SIP Trunk Management, and Traffic Management. Mr. Weiss also brings his knowledge of Cloud Computing to ISI, allowing the company to create new cloud based models for its software and services.