Network Migration

Network management is an ongoing process that all organizations must address at some point. For some, there is a need for a quick snapshot into network optimization. For others, there is a need for ongoing management.

Regardless, we want to provide you with the information necessary to help you decide if a solution for network management is right for you, and give you some insight as to the many different options available.

If you can put a check mark in any of these boxes, then you need to download our Solution Guide for Network Management right now!

  • Moving to SIP
  • Migrating from PBX to VoIP
  • Curious about Tail-End-Hop-Off routing of calls
  • Consolidating offices, moving locations, acquiring branches
  • Shopping for a new carrier or validating carrier rates
FREE DOWNLOAD

Fill out the form to download our "Voice Network Nirvana The 4 Steps to Optimization & Management" guide.

ISI Collateral Material

Network Migration

Network management is an ongoing process that all organizations must address at some point. For some, there is a need for a quick snapshot into network optimization. For others, there is a need for ongoing management.

Regardless, we want to provide you with the information necessary to help you decide if a solution for network management is right for you, and give you some insight as to the many different options available.

If you can put a check mark in any of these boxes, then you need to download our Solution Guide for Network Management right now!

  • Moving to SIP
  • Migrating from PBX to VoIP
  • Curious about Tail-End-Hop-Off routing of calls
  • Consolidating offices, moving locations, acquiring branches
  • Shopping for a new carrier or validating carrier rates

ARE YOU READY TO BUILD YOUR INFORMAL CONTACT CENTER?

With our exclusive blueprints, you will get insight on the necessary components needed to build an informal contact center that can rival the functionality of any traditional contact center.

Learn how to evaluate your contact center needs and ways to integrate your existing Cisco or Microsoft Lync platforms with the listed enhancement solutions below to create your very own informal contact center, and take your business operations to the next level.

  • Call Accounting & Reporting
  • Collaboration Recording
    • Instant Message
    • Voice
    • Video
    • Conference
  • Speech Analytics
  • Workforce Management
  • Telecom Expense Management (TEM) & Telecom Audit
  • Voice Traffic Analysis and Network Planning
Informal Contact Center
FREE DOWNLOAD

Fill out the form to download our "Blueprints for building an Informal Contact Center" guide.

ISI Collateral Material

ARE YOU READY TO BUILD YOUR INFORMAL CONTACT CENTER?

With our exclusive blueprints, you will get insight on the necessary components needed to build an informal contact center that can rival the functionality of any traditional contact center.

Learn how to evaluate your contact center needs and ways to integrate your existing Cisco or Microsoft Lync platforms with the listed enhancement solutions below to create your very own informal contact center, and take your business operations to the next level.

  • Call Accounting & Reporting
  • Collaboration Recording
    • Instant Message
    • Voice
    • Video
    • Conference
  • Speech Analytics
  • Workforce Management
  • Telecom Expense Management (TEM) & Telecom Audit
  • Voice Traffic Analysis and Network Planning
Informal Contact Center
Announcing the New Formal Contact Center Guide!

The line between being compliant or incompliant may be razor thin, but it can cost you a fortune. Not being able to comply with an eDiscovery request, or being able to provide an audit trail of conversations (voice, video, instant message, conference) can result in expensive litigation and ongoing fines.

While there are a number of federal rules and regulations that govern how organizations must interact with customers and archive conversations, there is no established battle plan to stay ahead of the curve.

The best way to maintain total compliance is to be prepared for any potential situation. And the best way to do that is through superior communication management. Download our solution guide and gauge your confidence in compliance.

  • Learn how recording conversations will satisfy various federal mandates
  • Discover how call accounting and reporting achieves legal requirements
  • Find techniques for analyzing speech patterns and voice inflection to stop infractions before they happen

Your road to compliance starts here…

Informal Contact Center
FREE DOWNLOAD

Fill out the form to download our
"Modern Day Contact Center Evolution" guide.

 

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