Video Announcements

Video communications is getting more and more important, especially with the Youtube generation entering the workforce.

How to use video?

Take the following two scenarios:

  • A manager of a large company wants to address the organization with a video message
  • Management wants to publish a conference or a speech on the intranet

In both cases, they have two alternatives:

  • Get help from a professional video production company
  • Use their own existing, high quality video conferencing or telepresence equipment to simply record the message

The Verint Verba Recording System will help with this latter option. Just call your Verint Verba system from your conference equipment.

Produce and deliver with Verint Verba

For effective and simple video announcements use the Verint Verba Recording System, that:

  • Supports all Cisco voice, video and telepresence endpoints
  • Supports SIP video
  • Supports Microsoft streaming
  • Allows viewing on PC, Mac, smart phone, slate device etc.
  • Requires no special equipment to buy, protects investment
  • Enables live streaming from video conference devices

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Recording Phone Announcements

Phone Announcements are an easy way to communicate with groups of people. Recording these communications can be important in the finance sector, in mass transit and other areas.

The Verint Verba Solution for recording phone announcements

Using the Verint Verba Recording System your announcements are recorded invisibly, utilizing the fact that the announcements themselves are essentially phone calls on your VoIP network. The media repository provides special ways to categorize, archive and retrieve these announcements later on as necessary.

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Remote Expert

Connecting an expert through a video call provides outstanding customer experience from every contact point.

  • Bank customers can easily connect to an appropriate financial advisor via video
  • Medical professionals can attend to patients through high quality telepresence links
  • Legal depositions can be done in anywhere where video communication is available

The Verint Verba solution

Your Verint Verba Recording System can record experts in the branch can become a necessity for businesses to ensure compliance with both external and internal regulations and procedures. Non-compliance can cost millions of dollars in fines and litigation, damage business reputation, increase customer churn, and raise exposure to fraud.

  • Compliance with regulations requiring recording
  • Dispute resolution and legal defense
  • Verbal contract documentation
  • Accuracy verification
  • Employee compliance monitoring and verification
  • Unique, all-in-one solution for voice, video and telepresence recording

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Recording of remote witness testimony

In an era of low cost, high quality video conferencing and ever increasing travel costs, the old question of whether remote, video conference based testimonies are appropriate in court rooms is changing. Today, modern courts have reformulated the question. Can we afford not to use these technologies?

Videoconferencing in the court room safes travel costs

There are many reasons, why videoconferencing and telepresence solutions are entering courtrooms around the world. Not having to finance the travel related expenses of expert witnesses, that formerly needed to be physically present at the courthouse can lead to dramatic cost reductions and also saves time for everyone.

Remote witnessing can increase security

By allowing a remote witness testimony, a judge can avoid transporting witnesses from correctional facilities to the courthouse and back. This lowers costs while increasing general security. Witnesses can go to a conferencing station close to them.

Recorded testimonies in compliance with legislatives

Remote witnessing solutions facilitate witnesses to provide evidence from a remote site via CCTV a video conferencing of telepresence session. High quality and secure recording is a vital requirement.

The Verint Verba solution for remote witness testimonies

The Verint Verba Recording System provides seamless, high-performance video communication recording capabilities. From smaller video phones to high-end telepresence rooms the Verint Verba solution provides the necessary documentation tools required by the legal system. All recordings are encrypted and digitally signed using mathematically proven cryptographic algorithms. All access to the recordings is audited.

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Recording phone interviews

How do you document your investigations? Can your journalists record phone interviews? Can your journalists do it from their laptop from anywhere? Can you access all your phone interviews in a secured manner from one protected storage? Do you protect your journalist in case someone threatens them?

All of these questions, and many more, are answered by the Verint Verba Recording System.

Recording phone interviews directly into the corporate memory

Using the Verint Verba Recording System, you can start using your phones and phone system to record phone interviews at any time from any device. Compared with other recording solutions based on phone software or standalone dictaphone devices, the Verint Verba solution will provide a secure, searchable central repository of all interviews ever created.

Telephone interview recording made easy

The only equipment necessary for phone interview recording using Verint Verba is your phone, whether it is a mobile phone, a softphone or desktop phone. No separate telephone interview recording device is needed. Interviews are made seamlessly and are stored centrally.

The Verint Verba solution for phone interview recording

Your Verint Verba solution comes with the following features:

  • Enables call recording from any phone device, anywhere
  • Just call the recorder and initiate a three party conference
  • Easy to use from any phone endpoint including mobile phones
  • Industry standard SIP support
  • IVR system for optional authentication and call playback

When a journalist wants to record an interview from a mobile phone on the road, she calls the Verint Verba recorder and starts a three party conference to make the interview. It's that simple.

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