

NEXT-LEVEL INSIGHTS FOR MICROSOFT TEAMS
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Migrate to MS Teams, without losing visibility or control
- Keep the same ISI reporting and analytics you use for Cisco, Avaya, and other platforms
- Get actionable insights on call activity, traffic, and usage
- Optimize user engagement, productivity and compliance
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Unify reporting across UC or PBX platforms, all in one ecosystem
- ISI’s flexible and powerful reporting combining Cisco, Avaya, and other platforms
- Simplify and enhance the capability of native reporting to gain superior awareness
- Intuitive and Easy-to-use interface
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Get key insights into Teams Meetings
- See who’s organizing and participating in meetings and virtual events
- Measure user adoption and productivity – by individual or department
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Leverage the security and simplicity of Azure
- Your data never leaves the secure Microsoft Azure cloud environment
- Effortlessly integrate and synchronize your data seamlessly



Productivity
Employee productivity
• Measure performance, even with distributed or remote staff
• Determine training needs and staffing requirements
• Create and measure benchmarks by call activity and meeting participation
• Exception reports make sure targets and standards are met
• Determine training needs and staffing requirements
• Create and measure benchmarks by call activity and meeting participation
• Exception reports make sure targets and standards are met

Productivity

Meeting activity
• Measure staff adoption of MS Teams
• See who’s organizing and participating in virtual meetings
• Track both on a departmental and individual level
• Identify limitations during peak times, such as trunk capacity, to avoid loss of service
• See who’s organizing and participating in virtual meetings
• Track both on a departmental and individual level
• Identify limitations during peak times, such as trunk capacity, to avoid loss of service
Productivity
Learn how we improve Cost Savings and Compliance Reporting
Discover How To
Get More from Microsoft Teams
Productivity
Ready for even deeper insights?
Join our exclusive beta testing program, for early access to exciting new features such as:
- Quality of Experience
- Queueing
- Device-Level Tracking
- Cradle-to-Grave Call Flow
- Chat Sessions
Cost Savings
Traffic Analysis and Network Planning
• Save money on direct call routing with traffic analysis
• Evaluate trunk utilization and right-size capacity
• Track call activity to relevant SBC or PSTN facility carrier
• Evaluate least-cost routing
• Evaluate trunk utilization and right-size capacity
• Track call activity to relevant SBC or PSTN facility carrier
• Evaluate least-cost routing

Cost Savings

Chargeback, Cost Allocation and Tenant Billing
• Easily track billable call activity
• Simplify telecom chargeback to each department, client, and cost center
• Reduce costs and add revenue streams
• Simplify telecom chargeback to each department, client, and cost center
• Reduce costs and add revenue streams
Cost Savings
Learn how we improve Productivity and Compliance Reporting
Discover How To
Get More from Microsoft Teams
Cost Savings
Ready for even deeper insights?
Join our exclusive beta testing program, for early access to exciting new features such as:
- Quality of Experience
- Queueing
- Device-Level Tracking
- Cradle-to-Grave Call Flow
- Chat Sessions
Compliance Reporting
Compliance reporting and risk mitigation
• Search historic call records with ease
• Discover and analyze internal and external call and meeting activity in an instant
• Quickly respond to audits or complaints
• Simplify HR, corporate security, and compliance access to information
• Discover and analyze internal and external call and meeting activity in an instant
• Quickly respond to audits or complaints
• Simplify HR, corporate security, and compliance access to information

Compliance Reporting

Abuse and Misuse detection
• Receive alerts in real-time, as soon as undesirable events take place
• Catch abuse, misuse, and waste in early stages
• Quickly close security gaps, coach employees, or take further remedial action
• Catch abuse, misuse, and waste in early stages
• Quickly close security gaps, coach employees, or take further remedial action
Compliance Reporting
Learn how we improve Productivity and Cost Savings
Discover How To
Get More from Microsoft Teams
Compliance Reporting
Ready for even deeper insights?
Join our exclusive beta testing program, for early access to exciting new features such as:
- Quality of Experience
- Queueing
- Device-Level Tracking
- Cradle-to-Grave Call Flow
- Chat Sessions
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