WEBINAR | Sept 16, 2020

Unlock the Full
Potential of Your
Cisco Hunt Groups

Join us on September 16, 2020 for a webinar where you will learn how you can improve hunt group KPI’s using essential reports that native tools don’t provide.

On this webinar you will learn how to:

  • Leverage real-time visibility into agent and queue activity
  • Visualize critical conditions in-call or agent status
  • Ensure customer experience with summary and detailed hunt group and agent stats
  • Track caller journeys with cradle to grave visibility
  • Efficiently manage your resources, and maximize ROI
  • Respond more quickly to unplanned traffic events

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