Digital transformation has become a much-lofted principle of doing business in the modern world, but what does it mean for a company to engage in and fully execute a digital transformation? For starters, it could mean preparing the office space for mobility that entails operating inside and outside the firewall. No longer tethered to a desk, desktop and PBX, the modern office embraces the global marketplace and does business wherever and whenever it calls. The initial step to digital transformation is, therefore, to adopt the necessary tools to achieve these goals.

Imagine the office and all of its intricate and often sensitive communications done on a single unified platform known as Facebook? The truth is stranger than fiction sometimes, now that Facebook has unveiled the just-out-of-beta version of Workplace by Facebook. The Mark Zuckerberg owned, a $49-billion-dollar company, has set its sights on big business and looks to scale up for corporate use.

The sensation of the public cloud involves the winning trifecta of access, simplicity, and cost. Without the need to develop a costly infrastructure, the idea of hosting elsewhere, and letting somebody else put it all together while only paying for the service holds great appeal. The public cloud takes all of that worry from the enterprise and says, “Hey I got this.”

ISI is pleased to announce we are a sponsoring partner of Dimension Data’s annual conference. This year’s event will be held from Wednesday to Friday, November 16-18, in Orlando, Florida at the Loews Sapphire Falls resort. Dimension Data FY17 features partners and professionals participating in the three-day event, with the opportunity to hear the latest messaging from Dimension Data leaders on business development and future initiatives.

At ISI, our customers fuel our desire for innovation and are the reason why we continue to develop and improve our flagship reporting software, Infortel Select, by consistently adding more features and benefits. Our UCCX Reporting Add-on to Infortel® Select just received an upgrade, and we wanted to share some of the highlights.