Recent blog posts
Latest ISI Development: Cisco Meeting Server (CMS) Reporting Announcement

ISI Telemanagement Solutions is pleased to announce support for Video Reporting for the Cisco® Meeting Server (CMS). This latest development expands Infortel® Select's functionality beyond voice calls to provide platform-agnostic reporting and analysis of all Unified Communications events. The new CMS functionality is integrated into the current Infortel Select application to provide end-users with a single user interface for analysis and reporting of CMS activity and resource utilization, in addition to activity from previously supported Cisco data sources such as Unified Communications Manager (UCM) clusters, gateways, Cisco Unified Border Element (CUBE) and Unified Contact Center Express (UCCX). 

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Visit ISI at Cisco Live™ in Las Vegas - Booth #523!

With Cisco Live just around the corner, we are packing up and heading for Las Vegas! It has been a year since the last Cisco Live, and we could not be more excited about this year’s event.

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Webinar: How Healthcare Providers Can Improve Patient Satisfaction Through the Contact Center

We are only a few days away from our Healthcare webinar, "How Healthcare Providers Can Improve Patient Satisfaction Through the Contact Center." Mark D. McNeill, Vice President – Healthcare UC Solutions for ISI Telemanagement Solutions, will host this event along with our guest speaker, Raun Williams, IT Security & Support Supervisor at Freeman Health Systems.

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Global Changes in Regulation for Financial Services Firms

Does your organization have locations in Europe? Is your business in the Financial Services sector? If so, it is crunch-time to ensure that your organization is compliant with the latest Markets in Financial Instruments Directive (MiFID) II mandates!

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ISI is Pleased to Announce We Will be Presenting at the Cisco Live™ 2017 Partner Village Theater

Cisco Live offers various ways for users to enhance their knowledge of the Cisco ecosystem and the solutions provided by Cisco partners through the Village Theater sessions. "Theaters in each partner village will provide the opportunity to hear from partner subject matter experts during scheduled presentations that complement what visitors will see and do in the village."

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