Call Accounting and Reporting; the words may seem a thing of the past considering their evolution from just cost models to the in-depth analysis gleaned from today’s digital world. However, their relevance remains. Call Accounting and Reporting is a crucial part of the Unified Communications (UC) brand because it explains what happened with your company’s telephony interactions. The analytics of Call Accounting and Reporting explains why it happened and what can be expected going forward.
ISI is pleased to announce that our Charitable Giving Committee is proudly supporting the ACME M.B. Church Community Outreach Festival taking place on July 23, 2016, onsite at the ACME M.B. Church 8747-8754 S. Paulina St. (8700 Block of Paulina) in Chicago, IL. The event runs from 10A- 8P CST and at least 2000 or more are expected to attend. Elected officials scheduled to participate include the Mayor of Chicago, Rahm Emanuel, the Clerk of the Circuit, Court Dorothy Brown and Members of the Illinois State Senate and House of Representatives, Ward Aldermen, and Judges, to name a few.
In a previous post, we talked about the importance of Voice, Video and Instant Message (IM) Analysis capabilities when it comes to measuring Unified Communications (UC) interactions to achieve desired business outcomes. In this post, we’ll go over specifics regarding what that means and how to apply the capability and achieve success with your real-time collaboration tools.
One aspect of Unified Communications we emphasize just like our partner Cisco is collaboration. At this year’s Cisco Live, they’ve dedicated an entire program to collaboration to talk about and demonstrate the various ways technology is leading the charge towards bigger and better collaborative ideas to improve business and productivity.
Cisco’s commitment to championing women in their own organization makes Cisco Live the perfect opportunity to demonstrate diversity and inclusion in technology and business. By developing a network that specifically enrolls and mentors girls and women, Cisco redefines the technology space. Cisco’s Empowered Women’s Network (CEWN) is set to impress the masses again this year at Cisco Live with an already sold out program within Cisco Live. If you didn’t get the chance to register, take this time to familiarize yourself with some of the program’s speakers and the discussions they will introduce.