ISI is proud to sponsor the 5th annual CDW UC Fun Drive 5k Run/Walk that benefits the Lurie Children’s Hospital, a member of the Children’s Miracle Network Hospitals. The Fun Drive takes place at CDW, 75 Tri-State International Lincolnshire, IL, on July 23 and kicks off at 9 am.
ISI Telemanagement Solutions is pleased to announce support for Video Reporting for the Cisco® Meeting Server (CMS). This latest development expands Infortel® Select's functionality beyond voice calls to provide platform-agnostic reporting and analysis of all Unified Communications events. The new CMS functionality is integrated into the current Infortel Select application to provide end-users with a single user interface for analysis and reporting of CMS activity and resource utilization, in addition to activity from previously supported Cisco data sources such as Unified Communications Manager (UCM) clusters, gateways, Cisco Unified Border Element (CUBE) and Unified Contact Center Express (UCCX).
We are only a few days away from our Healthcare webinar, "How Healthcare Providers Can Improve Patient Satisfaction Through the Contact Center." Mark D. McNeill, Vice President – Healthcare UC Solutions for ISI Telemanagement Solutions, will host this event along with our guest speaker, Raun Williams, IT Security & Support Supervisor at Freeman Health Systems.