We Proudly Present Our Newest Solution: Infortel CRM Infuze

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Integration. It’s no longer the holy grail of streamlining your organization’s productivity. Allowing your workforce to operate within a familiar interface for multiple applications is the best way to promote an enthusiastic work environment.
This is the birth of a new solution that merges productivity with innovation. Diligence is redefined, and the result is Infortel CRM Infuze. With the launching of ISI’s newest integrated solution, users will be given automated access to customer records, and be able to track, record, and review calls and video from directly within Microsoft Dynamics CRM. This will all be accessible without having to sign in to a second system or purchase additional hardware. It is the perfect way to bring call & video recording to your company.

On top of that, Infortel Select will play an integral role by allowing users to quickly access call record data from directly within the system. New details such as city, state, and duration, are now available, and only a click away. Configuring these features will also be a breeze, as it can be done from within the system, and will match Microsoft Dynamics CRM users to call reporting and recording users.

This advanced integration, coupled with quick deployment and easy management, offers a new level of customization. The result is a tool that sings to the rhythm of your company. These custom workflows will help bring all aspects of call reporting and recording, as well as video recording under one umbrella. Deploying this solution as on-site or through the cloud is up to you. Either way, you will have greater access to better organized customer information than ever before.

Unity between your employees and your company goals has never been easier. Empower your staff with the tools that can make them the most productive. We have had great feedback so far as to how this solution can benefit a variety of industries. Have you been using Microsoft Dynamics CRM, but want to integrate call reporting or call & video features with it? We want your thoughts, ideas, and suggestions for how you would use this new product!

For more information, check out the solution page.
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