ISI will be exhibiting at the 2013 Microsoft Convergence in New Orleans from March 18-21. Convergence has been dubbed the one place where opportunity meets innovation. This year’s event promises no less. With a focus on Microsoft Dynamics® CRM, Convergence aims to bring together industry analysts and solution providers to further develop the Dynamics community.
ISI’s recent release of Infortel® CRM Infuze™, the only solution that integrates call reporting and call & video recording with Microsoft Dynamics CRM, has already generated a large buzz before the event.
“We are happy to bring to the market our latest solution, Infortel CRM Infuze, which bridges the gap between call and video reporting and recording by being directly integrated with Microsoft Dynamics CRM,” said Mark McNeill, VP of Microsoft Solutions at ISI Telemanagement Solutions, Inc. “Our Microsoft Partners are very excited about this new solution and the ability to enhance their solutions portfolio to better serve their customers.”
While at the show, ISI will demonstrate the inner-workings of Infortel CRM Infuze's integration of call reporting and call & video recording with Microsoft Dynamics CRM. This in turn provides users the ability to analyze traffic, allocate costs, monitor employee productivity, and utilize call recordings to improve their training regimen and quality assurance processes.
Will you be at this years Microsoft Convergence event? If so, we'd love to see you. Come visit us at booth 2345.