Global Changes in Regulation for Financial Services Firms

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Does your organization have locations in Europe? Is your business in the Financial Services sector? If so, it is crunch-time to ensure that your organization is compliant with the latest Markets in Financial Instruments Directive (MiFID) II mandates!

What is MiFID II?

The Markets in Financial Instruments Directive (MiFID) is the framework of European Union (EU) legislation for Investment intermediaries that provide services to clients around shares, bonds, units in collective investment schemes and derivatives (collectively known as ‘financial instruments’) and the organized trading of financial instruments.

Changes are currently set to take effect January 3, 2018, with the new legislation being known as MiFID II - this includes a revised MiFID and new Markets in Financial Instruments Regulation(MiFIR).

Who is Covered Under MiFID II?

If you have operations within the European Union in the following areas, you are most likely affected:

  • An investment firm
  • A credit institution
  • A portfolio manager
  • A broker-dealer
  • A stock broker
  • A corporate finance company
  • A market operator
  • A central counterparty

How is Unified Communications and Collaboration (UC&C) Affected?

While there are 446 pages of technical standards, seven pages refer specifically to call recording. Specifically, under MiFID II:

  • All “communications that are intended to lead to a transaction” must be recorded. This includes telephone calls, presentations, mobile calls and all other modalities of UC&C.
  • Records must be retained for a minimum of five years.
  • Firms must regularly review and monitor communications.
  • Recordkeeping systems must have the ability to ensure compliance with standards.
  • Management must have clear oversight of the recording process.

Any firm who has European operations must quickly move to be compliant with MiFID II requirements. Make sure your organization complies with these standards and does not fall victim to fines imposed by these regulations.

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Mitchell Weiss joined ISI in 1994. He holds a Bachelor's Degree Management Information Systems from the University of Illinois and a Masters in Business Administration from the Stuart School of Business in Chicago.  He is an industry leader in all phases of managing Unified Communications.  At ISI, Mr. Weiss is responsible for the vision, strategy, and implementation of a suite of Unified Communications products including Voice and Video Recording, SIP Trunk Management, and Traffic Management.  Mr. Weiss also brings his knowledge of Cloud Computing to ISI, allowing the company to create new cloud based models for its software and services.

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