The cloud, as it is being called, is a trending topic in most tech communities. The idea of developing a centralized, digital location that is remotely accessible has changed the way businesses operate. When it comes to the creation of an archived repository of data, cloud hosting is the obvious choice.
Verba Technologies, ISI’s partner for call & video recording, has built a multi-tenant recording solution that is capable of hosting numerous unified communications service providers around the world. As a result, call & video recording-as-a-service can be offered to any company worldwide. This multi-tenant solution was launched in 2007.
Even today, most of the largest incumbent call recording vendors still do not offer a similar solution. Virtualization cannot compete with the provisioning, resource and maintenance efficiency of a multi-tenant compliance repository. The cloud-hosted approach supports Cisco, Lync, BroadSoft and other UC solutions. It is a window of opportunity in call recording.
Currently, Verba has the building blocks needed to deliver on these trends. Have you considered the benefits of a multi-tenant solution to handle your cloud recording needs?
Read the original article from Verba at: Major Trends in Call Recording