New Infortel Select Service Pack 5740 Released!

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ISI is pleased to announce the release of Service Pack 5740, for Infortel Select, UC Reporting, with enhancements that improve Call Routing and Rating, expands reporting capabilities, and offers new access through a mobile-friendly report portal. 

Our Call Routing and Rating application has been improved to allow users to create and maintain facilities, trunks, gateways, and methods for pricing calls with increased editing functionality throughout the application so modifications can be performed with greater ease and efficiency.

Enhanced reporting capabilities and improved performance surrounding Hunt Group reports will now be made available for Cisco CUCM V.9.x and above. The updated Directory Import allows clients to import user login information in both NT authenticated and SQL authenticated environments.

Also, the Report Portal has been enhanced to make it device responsive so that data is made available for all platforms, from desktop computers to mobile devices.

These new enhancements are now available to all current ISI Infortel Select customers. Customers can upgrade to this latest Service Pack by opening a service ticket today!

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Darlene Jackson is a published writer with many years of experience in digital publishing, advertising, and public relations. Her diverse assignments include stints with Chicago Public Media, The Chicago Tribune, and various print and online media and communication outlets. She is currently pursuing a master's degree at Northwestern University.





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