In addition to being a sponsoring partner, ISI will exhibit at the third annual OktoberTekfest conference held September 24, 2015 at the Westin Hotel in Charlotte, North Carolina. OktoberTekfest presents an opportunity for partners to share information and best practices surrounding this year’s theme: leveraging IT assets to improve business outcomes. OktoberTekfest will feature partners and professionals participating in the daylong event centered on the keynote address by IT guru Joe Onisick, technology demonstrations, and breakout sessions.
Mitch Weiss, Director, Unified Communications Products Enterprise, will represent ISI at OktoberTekfest. Mr. Weiss will be positioning ISI’s new UCCX reporting solution for Cisco UCCX among the core solution set of Infortel Select. The UCCX Reporting option was created to allow ISI’s robust reporting platform, Infortel Select, to fill a gap in contact center report functionality by enhancing Cisco’s native UCCX reporting platform and to enable end-users to leverage Infortel Select as a single centralized reporting platform for contact center agents and non-contact center users alike. With a customizable Report Designer, Contact Center managers can now gain better insights into their contact center operations.
If you plan to be at OktoberTekfest, definitely pay us a visit to see all the features of ISI’s UCCX reporting solution.