ISI, a Presidio Exchange 2015 Sponsoring Partner, to Present Enhanced UCCX Reporting Capabilities for Businesses

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In addition to being a sponsoring partner, ISI will exhibit at the annual Presidio Exchange engineering and sales conference held this year from September 10th-11th at the Rosen Shingle Creek Resort in Orlando, Florida. Presidio’s Exchange 2015 will feature partners and professionals participating in the two-day event centered around in-depth and hands on training sessions spanning from design to technical application. Exchange 2015 presents an opportunity for Presidio’s partners to share information surrounding the delivery of services and solutions to clients in order to evolve and enable discovery that partners can then use and apply for positive business outcomes.

ISI will be represented by David Dishek, Unified Collaboration Practice Lead, at table #29. Among its core solution set, Mr. Dishek will also be positioning ISI’s new UCCX enhanced reporting solution for Cisco UCCX. The Infortel Select UCCX Reporting option was created to allow ISI’s robust reporting platform, Infortel Select, to fill a gap in contact center report functionality by enhancing Cisco’s native UCCX reporting platform and to enable end-users to leverage Infortel Select as a single centralized reporting platform for contact center agents and non-contact center users alike. With a customizable Report Designer, Contact Center managers can now gain better insight into their contact center operations.

We look forward to attending and participating in Exchange 2015. See you in Orlando.

For more information:

Darek Latawski

For more information on ISI Telemanagement Solutions, Inc., visit:

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Darlene Jackson is a published writer with many years of experience in digital publishing, advertising, and public relations. Her diverse assignments include stints with Chicago Public Media, The Chicago Tribune, and various print and online media and communication outlets. She is currently pursuing a master's degree at Northwestern University.

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