With the recent release of Infortel Select 10, our call reporting solution has evolved to include a more proactive approach to telecom management. While the update doesn’t stray from reducing costs and improving productivity, it does put a greater emphasis on streamlining business operations.
One of the highlights of Infortel Select 10’s new release is the improved ability for Accurate Metrics and Network Planning. SIP migration is often a tedious process, and many companies enter negotiations with vendors unprepared.
Before you even consider switching your trunks, take the time to understand your network traffic and how it affects your business. Peaks and valleys in your traffic can tell you a lot about how your network performs. There are times when you will have a trunk at over-capacity, which can victimize your customers through long ring times, busy signals, and poor call quality.
Other times, your trunks will be underutilized. You will be paying large sums of money for nothing at all. Fortunately, there is a remedy for this situation. With Infortel Select 10, you gain an accurate account for network planning metrics, which can be leveraged when negotiating vendor contracts.
What tools have you utilized to properly plan your network implementation? Let us know!