Skip to content

Main Navigation

ISI logo
ISI logo
  • Product
        • Product


        • Featured Resource


        • Infortel Select

        • Learn More
        • Product OverviewPowerfully smart software that makes your CDR reporting and data analytics more accessible, usable, and valuable.
        • Why Trust ISIInfortel Select resides in a secure Azure data center environment and employs industry-standard security measurements to protect customer information.
        • RetailBrochure

          Cloud UC Analytics for Building Supply Retailers

          Learn More
        • Platforms Supported


        • Cisco Logo
        • Infortel Select offers complete CDR reporting and data analytics visibility into Cisco CUCM, UCCX, and CUIC platforms.

        • CUCM
        • Webex Calling Reporting
        • Hunt Groups
        • Premium NCQ Analytics
        • Contact Center
  • Resources
        • Resources


        • Resource LibraryExplore our rich library of resources written by ISI team members and industry experts
        • View Resources By Industry
        • Financial Services
        • Healthcare
        • Public Sector
        • Retail
        • View Resources by Type
        • White Papers
        • Videos
        • Fact Sheets
        • Brochures
        • BlogRead the latest blog posts from ISI and industry experts. Subscribe to receive them by email.

        • Latest Blog Posts

        • See All
        • Contact Center Analytics Without the Contact Center

          Learn More

          How SSO Beats Password Fatigue, Saves Costs & Adds Security

          Learn More

          Hunt Groups to the Rescue at Cisco Live

          Learn More
  • Industries
        • Industries


        • Financial ServicesLeading financial service organizations trust ISI.
        • HealthcareUnlock the value of healthcare CDR reporting.
        • Public SectorUnmatched organization, department, and agency CDR visibility.
        • RetailCDR reporting and analytics designed for retailers.
  • Company
        • About ISI


        • Featured Resource


        • About ISIISI makes enterprise CDR data more accessible, usable, and valuable.
        • CareersBe a part of the leader in unified communications data intelligence. Explore open roles with a great team.
        • Contact UsHow would you like to connect with us? See the many ways here.
        • Brochure

          Moving to the Cloud

          Learn More
        • Partners


        • Become a PartnerBe part of ISI’s growing Channel and Technology Partner ecosystem.
        • Deal RegistrationWith ISI, it’s easy to register deals. Register them here.
        • Current ISI PartnersThe ISI Channel Partner Program provides a straightforward, profitable, and scalable partnering environment.
  • Support
        • Support


        • Featured Resource


        • Get SupportTechnical Support is an important part of the Infortel Select experience. Reach us here.
        • System StatusGet Infortel Select system updates here.
        • Release HistoryView Infortel Select software release notes here.
        • White Paper

          ISI Cloud Security

          Learn More
  • Contact
  • Get Started

Category: Avaya

The “New Age of Voice.” A Few Minutes with Analyst Jon Arnold

January 20, 2022

We recently caught up with Jon Arnold, principal analyst of J Arnold & Associates, to discuss his NoJitter.com article, “Why the New Age of Voice Will Create New Business Value.”

Avaya, Cisco, Cloud UC, Hunt Groups, Microsoft Teams, Webex
  • Infortel Select
  • About ISI
  • Blog
  • Careers
  • Get Support
  • Partners
  • Resources
ISI logo

Infortel Select makes raw unified communications data more accessible, usable, and valuable. Infortel Select has been chosen by thousands of Cisco, Microsoft Teams, and Avaya customers to support their daily enterprise CDR reporting and data analytics needs.

Address

230 W. Monroe St, Suite 1850, Chicago, IL 60606

General

1.847.995.0002



Sales

1.847.706.5070

Support

1.847.592.3250

All rights reserved © 2022 ISI Telemanagement Solutions, LLC

  • Cookie Policy
  • Terms & Conditions
  • Privacy Policy
LinkedIn