We have recently attended a semi-annual Telecom Expense Management Industry Association (TEMIA) meeting on March 23rd-25th in Orlando, Florida. TEMIA is a group made up of the major TEM providers that includes 39 member companies that meet to set industry standards, share best practices, and network with other members. ISI’s President, Mark Friedman, and TEM Director, Michelle Forney, attended to learn more about the direction of the industry, and present a concept to the TEM providers that would bridge the gap between TEM and Business Analytics: which organizations need to gain visibility into consumption management of unified communication efforts.
As we discussed in the last blog, the case for executive involvement is very important from a buy-in and adoption perspective, specifically the role of Finance and Technology. In this blog, we will discuss the involvement of Human Resources as well as Procurement and Sourcing Executives that play a pivotal role in the environment.
As we discussed in the last blog, as the world becomes more connected and mobile, telecommunications technology provides ways to meet customer demand with innovative applications and new ways of doing business. The case for executive involvement is very important from a buy-in and adoption perspective. It allows decision-makers to do their jobs more effectively and find new ways to improve employee productivity. The corporate network and communications are indispensable to the success of organizations.
Today telecommunications impacts virtually every industry and sector. As more executives see opportunities to use communications to gain competitive advantage, it should become an area in which they take a more active role. Strategic deployments of new telecommunications applications include unified communications, cloud computing, mobility, Machine to Machine (M2M) and the Internet of Things (IoT). These deployments improve collaboration, mobility, new ways of doing business and productivity gains.