Integrated Contact Management

Infortel CRM Infuze unifies your Dynamics CRM with all the best aspects of call reporting, and call/video recording.

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From the Show Floor: Microsoft Convergence 2013 Microsoft Convergence 2013 is THE place for learning about Microsoft Dynamics. ISI is currently on the show floor, soaking up all the great information being passed around by the professionals in attendance. So, what exactly is happening at Convergence?
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ISI to Exhibit at 2013 Microsoft Convergence and Expo ISI will be exhibiting at the 2013 Microsoft Convergence in New Orleans from March 18-21. Convergence has been dubbed the one place where opportunity meets innovation. This year’s event promises no less. With a focus on Microsoft Dynamics® CRM, Convergence aims to bring together industry analysts and solution providers to further develop the Dynamics community.
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Can Your CRM Keep Up with your Mobile Lifestyle? Recently, Microsoft announced their new range of mobile clients for Microsoft® Lync® 2013. Cisco also continues their push to enable a mobile workforce with constant improvements in their Jabber line of products. The mantra is "work anywhere from any device."
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Properly Escalating your Customer's Calls With Infortel CRM Infuze Keeping your customers happy shouldn't be hard. But, when it comes to transferring or escalating calls, important customer information can be lost in the shuffle (or not logged into Microsoft Dynamics® CRM), and making other departments unprepared to properly assist the customer.
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