Call Accounting & Reporting

Call Reporting systems can help you to capture Call Detail Records (CDR) from telephone systems to report on telecom usage, telecom costs and employee activity.

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ISI to Sponsor Engage18

ISI is pleased to be a sponsoring partner of Verint’s annual Global Customer Conference: Engage18. The conference will be held this year May 14 - 17 2018, in Dallas, TX. The event features partners and professionals participating in the three-day event centered on an expo and breakout sessions spanning from design to technical application.

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ISI Telemanagement Solutions Receives EU Certification

ISI Telemanagement Solutions (ISI) announced today that we have been certified compliant by the European Union and the US Department of Commerce under EU-US Privacy Shield Program.

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ISI Releases New Service Pack 6530 for Infortel Select

We are excited to announce the release of our latest Service Pack 6530 for Infortel® Select Version 10.0! The NEW Service Pack includes a number of enhancements offering new capabilities for Call Exploration, Directory, Report Designer, Traffic Analysis, Contact Center Dashboard, and Hunt Group Administration.

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'Tis the Season for Giving

ISI Telemanagement Solutions chose Feed My Starving Children (fmsc.org) as their winter charitable endeavor. FMSC has the mission to feed God's starving children hungry in body and spirit. ISI employees helped hand-pack meals for malnourished children to be sent by FMSC. ISI employees helped pack 75,816 meals. With the efforts of all the volunteers, 207 children will have meals for a year. FMSC partners with orphanages, schools, clinics, and feeding programs worldwide to end poverty. Over 70 countries have benefitted from FMSC’s charitable donations. Initiated by ISI’s TEM Director and Charitable Giving Committee Chair, Michelle Forney worked with the charity and ISI employees to organize a day of volunteering that took place in Schaumburg, IL. ISI is happy to volunteer and support FMSC with their noble mission to end poverty and provide food to the world’s starving children. For more information, visit https://www.fmsc.org.

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