Call Accounting & Reporting

Call Reporting systems can help you to capture Call Detail Records (CDR) from telephone systems to report on telecom usage, telecom costs and employee activity.
ISI Sponsors Tech Showcase at Mississippi Headquarters of IT Firm BCI

ISI is pleased to announce that we are a sponsoring partner of the Open House Technology Showcase at the IT firm, BCI, to be held Thursday, October 6, 2016, at BCI headquarters in Ridgeland, Mississippi. BCI expects over 300 attendees for their annual Open House, including existing and prospective customers, for the summit that focuses on Unified Communications (UC) Mobility, Storage and Security solutions.

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ISI Wants to Meet You at OktoberTekfest!

ISI is sponsoring OktoberTekfest which returns October 6, 2016, to the Charlotte Convention Center. The one-day symposium offers infrastructure and collaboration insights for IT and Tech companies through demonstrations, panels, and breakout sessions from industry thought leaders and experts.

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How People-based Analytics is Transforming the Way Business Line Managers Make Organizational Decisions

We are pleased to announce a new webinar from a new addition to the ISI team. ISI’s Microsoft Practice, Director, Tony Rosselli, will present the webinar, How People-based Analytics is Transforming the Way Business Line Managers Make Organizational Decisions. The webinar takes place on Thursday, October 6 at 11 am CST, and registration is now open.

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Microsoft vs. Cisco – Which Platform to Choose?

When choosing which Unified Communications (UC) solutions your business needs, consideration might be given to what types of analytics might come from your chosen platform. Knowing what business intelligence will assist in your company’s success could also determine the purchase. Both Cisco and Microsoft are leaders in the field for different reasons and have different strengths. When a company is deciding which system to go with it must consider the collaboration and communication needs of its employees, so that the acquisition is based on real usage statistics and not corporate planning alone. Money spent on solutions that go unused is money wasted. For either solution to succeed, it must not only align with the business objectives but place user interactivity into that equation.

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