Call Accounting & Reporting

Call Reporting systems can help you to capture Call Detail Records (CDR) from telephone systems to report on telecom usage, telecom costs and employee activity.
Why SaaS offers the Best Deployment Model for a Start Up Business

Software-as-a-Service (SaaS) deployment is quickly becoming choice du jour for deployments and for good reasons. Beyond deployments, SaaS is an outstanding business model for its ability to transform capital expenditure into operational expenditure by requiring no upfront capital. New organizations that choose this deployment model over on-premises deployments generally see an improvement on return on investment (ROI) as they realize the associated cost-savings of added efficiency and cost-effectiveness. In actuality, a company receives all of the same features of an on-premises solution with NONE of the associated upkeep. In direct opposition to the traditional on-premises model, where a server has to be built, then applications are installed, configured, and maintained, SaaS has been disruptive and transformative to Unified Communications (UC), in a good way.

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ISI Wins 2017 INTERNET TELEPHONY Product of the Year Award

ISI is pleased to announce that we have been named a winner of the TMC and INTERNET TELEPHONY magazine 2017 INTERNET TELEPHONY Product of the Year Award for our integrated Unified Communications management solutions, Infortel® Select and UC Recording, that bring unity to all levels of corporate communication, including voice, video, Skype for Business® or Cisco Jabber® IM, and conferencing. By integrating collaboration reporting and recording, Microsoft Skype for Business and Cisco communication platforms transform into collaborative powerhouses capable of offering an unmatched potential for enhanced organization, productivity, and training, while satisfying many compliance mandates.

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ISI is pleased to announce we are a sponsoring partner of the NWN Kickoff 2017 conference.

ISI is pleased to be a sponsoring partner of the NWN Kickoff 2017 Conference. This year’s event will be held from January 25-26 in Charlotte, NC at the Sheraton Charlotte Hotel. NWN features partners and professionals participating in the event, with the opportunity to hear the latest messaging from NWN leaders on business development and future initiatives.

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Using Unified Communications to Improve Patient Care

For most healthcare systems, improving patient care is the key goal, and yet many miss the opportunity to apply Unified Communications (UC) solutions which they may already have in place to increase engagement on both the employee and client levels.

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