Call Accounting & Reporting

Call Reporting systems can help you to capture Call Detail Records (CDR) from telephone systems to report on telecom usage, telecom costs and employee activity.
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Visit ISI at Cisco Live™ in Las Vegas - Booth #523!

With Cisco Live just around the corner, we are packing up and heading for Las Vegas! It has been a year since the last Cisco Live, and we could not be more excited about this year’s event.

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Webinar: How Healthcare Providers Can Improve Patient Satisfaction Through the Contact Center

We are only a few days away from our Healthcare webinar, "How Healthcare Providers Can Improve Patient Satisfaction Through the Contact Center." Mark D. McNeill, Vice President – Healthcare UC Solutions for ISI Telemanagement Solutions, will host this event along with our guest speaker, Raun Williams, IT Security & Support Supervisor at Freeman Health Systems.

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ISI is Pleased to Announce We Will be Presenting at the Cisco Live™ 2017 Partner Village Theater

Cisco Live offers various ways for users to enhance their knowledge of the Cisco ecosystem and the solutions provided by Cisco partners through the Village Theater sessions. "Theaters in each partner village will provide the opportunity to hear from partner subject matter experts during scheduled presentations that complement what visitors will see and do in the village."

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ISI Releases New Service Pack 6209 for Infortel Select

We are excited to announce the release of our latest Service Pack 6209 for Infortel® Select Version 10.0! The NEW Service Pack includes the introduction of a new look-and-feel for Dashboard, Call Exploration, Reports Portal, greatly expanded Dashboard flexibility, and a new Contact Center Dashboard providing Real-Time contact center metrics for Cisco Contact Center Express users.

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