Valerie Zabriskie





Marketing Manager at ISI Telemanagement Solutions, LLC





ISI Releases New Service Pack 6530 for Infortel Select

We are excited to announce the release of our latest Service Pack 6530 for Infortel® Select Version 10.0! The NEW Service Pack includes a number of enhancements offering new capabilities for Call Exploration, Directory, Report Designer, Traffic Analysis, Contact Center Dashboard, and Hunt Group Administration.

Last modified on

Posted by on
Mobile Remote Access and What it Means for You

The digital revolution and mobility run hand in hand. Technology is revolutionizing the way we communicate in business. We can literally be reached anywhere where there is an Internet connection, whether we pay for that connection or not. More employees are communicating on the go on their personal devices. This concept of Bring Your Own Device (BOYD) is well known these days and accepted by many organizations.

Last modified on

Posted by on
The Growing Business Case for IM Archiving

Over the years, Instant Messaging (IM) has become a staple in communications. Looking back in time, did you know that IM originated in the mid-1960s. Multi-user operating systems were essentially the start of IM. The ability to communicate to others logged into the same machine became useful. Fast-forward to the 1980-1990s, when Commodore 64 computers offered online messaging with the collaboration of Quantum Links online service. They were later known as America Online. In 2000, a new open messaging and presence platform called XMPP (Jabber) was introduced. IM clients have since evolved to incorporate other modalities such as video, voice, web-conferencing, and desktop sharing.

Last modified on

Posted by on
'Tis the Season for Giving

ISI Telemanagement Solutions chose Feed My Starving Children (fmsc.org) as their winter charitable endeavor. FMSC has the mission to feed God's starving children hungry in body and spirit. ISI employees helped hand-pack meals for malnourished children to be sent by FMSC. ISI employees helped pack 75,816 meals. With the efforts of all the volunteers, 207 children will have meals for a year. FMSC partners with orphanages, schools, clinics, and feeding programs worldwide to end poverty. Over 70 countries have benefitted from FMSC’s charitable donations. Initiated by ISI’s TEM Director and Charitable Giving Committee Chair, Michelle Forney worked with the charity and ISI employees to organize a day of volunteering that took place in Schaumburg, IL. ISI is happy to volunteer and support FMSC with their noble mission to end poverty and provide food to the world’s starving children. For more information, visit https://www.fmsc.org.

Last modified on
Webinar: Improving Patient Satisfaction Through the Contact Center

We are excited to introduce a new Healthcare webinar focusing on "Improving Patient Satisfaction through the Contact Center." This event will be hosted by ISI's VP of Vertical UC Solutions, Mark D. McNeill, along with our guest speaker and ISI's VP of Product Development, Dan Mueller.

Last modified on

Follow us on:    Facebook  Linkedin  Twitter  Google Plus  YouTube  TMCnet

© Copyright 2018 ISI Telemanagement Solutions, LLC All rights reserved.
Terms & Conditions  |  Privacy Policy  |  Cookie Policy  |  Sitemap  |  Careers  |  Contact Us   |  About Us