Valerie Zabriskie





Marketing Manager at ISI Telemanagement Solutions, LLC





Latest ISI Development: Cisco Meeting Server (CMS) Reporting Announcement

ISI Telemanagement Solutions is pleased to announce support for Video Reporting for the Cisco® Meeting Server (CMS). This latest development expands Infortel® Select's functionality beyond voice calls to provide platform-agnostic reporting and analysis of all Unified Communications events. The new CMS functionality is integrated into the current Infortel Select application to provide end-users with a single user interface for analysis and reporting of CMS activity and resource utilization, in addition to activity from previously supported Cisco data sources such as Unified Communications Manager (UCM) clusters, gateways, Cisco Unified Border Element (CUBE) and Unified Contact Center Express (UCCX). 

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Visit ISI at Cisco Live™ in Las Vegas - Booth #523!

With Cisco Live just around the corner, we are packing up and heading for Las Vegas! It has been a year since the last Cisco Live, and we could not be more excited about this year’s event.

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ISI is Pleased to Announce We Will be Presenting at the Cisco Live™ 2017 Partner Village Theater

Cisco Live offers various ways for users to enhance their knowledge of the Cisco ecosystem and the solutions provided by Cisco partners through the Village Theater sessions. "Theaters in each partner village will provide the opportunity to hear from partner subject matter experts during scheduled presentations that complement what visitors will see and do in the village."

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Investment Protection Program for Cisco MediaSense Customers

We are excited to announce our new MediaSense Investment Protection Program for Cisco® MediaSense® customers who are affected by Cisco’s recent MediaSense End-of-Life (EOL) announcement. The program provides a unique opportunity to convert existing Cisco MediaSense solutions to Verba in a cost-effective manner.

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ISI Releases New Service Pack 6209 for Infortel Select

We are excited to announce the release of our latest Service Pack 6209 for Infortel® Select Version 10.0! The NEW Service Pack includes the introduction of a new look-and-feel for Dashboard, Call Exploration, Reports Portal, greatly expanded Dashboard flexibility, and a new Contact Center Dashboard providing Real-Time contact center metrics for Cisco Contact Center Express users.

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