Valerie Zabriskie





Marketing Manager at ISI Telemanagement Solutions, LLC





Posted by on
The Workforce Optimization Strategy in a Nutshell

Customer service experience is at the heart of any organization. How many times have you called in to an 800 number for support after being on hold and having to jump through the proverbial hula-hoop of choices to get to a human interaction. Some things cannot be automated and for this you need good agents in your call center.

Last modified on
Posted by on
ISI to Sponsor AOS March Mayhem

ISI is pleased to be a sponsoring partner of the AOS March Mayhem. This year’s event will be held on March 16, 2017
in Saint Louis, MO. ISI’s Partner Account Manager, Jim Ekovich, will be onsite with Cisco and AOS to discuss next generation collaboration.

Last modified on
Posted by on
Cisco’s Jabber vs. Spark

Let the collaboration continue! The ever-evolving gobstopper of digital communications is growing. The mission is to keep your team moving forward through digital collaboration. Whether you are in the United States or the United Kingdom, as long as you have a good Internet connection, you can stay in touch using collaboration tools.

Last modified on
How Does WORM Mandate Affect Your Bottom Line?

Once upon a time, a computer worm only stood for a self-replicating computer program that exploited vulnerabilities. This potentially caused damages that could equal hundreds of thousands to millions of dollars. The digital business world adapted with added security software and firewalls.

Last modified on
Posted by on
Contextual Collaboration and the Enterprise

Contextual Collaboration is a new approach to collaborative software that involves embedding all the relevant applications, such as word processors, enterprise instant messaging (EIM), shared calendars, and groupware, into a unified user interface that uses presence technology to enhance collaboration.”1 How does this affect your enterprise? What does this mean for productivity and internal security?

Last modified on

Follow us on:    Facebook  Linkedin  Twitter  Google Plus  YouTube  TMCnet

© Copyright 2017 ISI Telemanagement Solutions, LLC All rights reserved.
Terms & Conditions  |  Privacy Policy  | Sitemap  |  Careers  |  Contact Us   |  About Us