Controlling network communications costs has become increasingly difficult in the face of sophisticated technologies, vendor support problems, and a lack of resources and tools. With the surge of laptops, tablets, phones, apps, and software in the enterprise, there are more communication services and devices to manage within the network. Additionally, handling the multitude of changes occurring within the network of communication services is difficult. While the typical focus of a Telecom Audit is cost savings—a critical benefit for performing an audit—there are other equally important benefits that your organization will gain. Utilizing Audit and Optimization services can realize cost savings of as much as 35% plus a lot more.
Michelle joined the ISI team in May 2014, bringing over 20+ years of industry experience in Telecom and Telecom Expense Management. As the Director of Telecom Expense Management (TEM) Michelle manages ISI TEM staff and the daily operations of ISI TEM products and services offered to clients. In addition, utilizing her industry expertise, she develops and execute customer focused business strategies to demonstrate ISI TEM solutions for both existing and prospective clients.