We are excited to announce that Jason Forehand has joined ISI as President and CEO, and will lead a major product investment program to enhance the company’s position as the leader in Unified Communications Management software. Mr. Forehand was previously the VP of Product of Red Sky Technologies, where he revitalized the products and sales approaches for enhanced 9-1-1 services targeting both the enterprise and SMB markets

We are excited to announce the release of our latest Service Pack 6880 for Infortel® Select Version 10.0! The NEW Service Pack includes a number of enhancements offering new capabilities for Cisco Quality Metrics Reporting, Dashboard, Cisco UCCX Contact Center Reporting, Directory Enhancements and much more.

What do financial compliance and skydiving for the first time have in common? Well, both can cause the same symptoms: sweaty palms, trembling limbs, and an unsettled feeling around the stomach area. Yet, when done right, both can make you feel proud, relieved and satisfied.

In today’s market, you compete primarily on the basis of Customer Experience (CX). A great CX can lead to increased revenue and decreased operational costs. A poor CX will likely lead to customer churn and eroded margins.

We relocated from our current business location at 1051 Perimeter Drive, Schaumburg to a new and improved location in Downtown Chicago. Our new address is 230 W. Monroe, Suite 925 Chicago, IL 60606. This move will allow us to expand and further enhance our solutions to support our customers. Although we are moving locations, our phone number is staying the same.