What do financial compliance and skydiving for the first time have in common? Well, both can cause the same symptoms: sweaty palms, trembling limbs, and an unsettled feeling around the stomach area. Yet, when done right, both can make you feel proud, relieved and satisfied.

In today’s market, you compete primarily on the basis of Customer Experience (CX). A great CX can lead to increased revenue and decreased operational costs. A poor CX will likely lead to customer churn and eroded margins.

We relocated from our current business location at 1051 Perimeter Drive, Schaumburg to a new and improved location in Downtown Chicago. Our new address is 230 W. Monroe, Suite 925 Chicago, IL 60606. This move will allow us to expand and further enhance our solutions to support our customers. Although we are moving locations, our phone number is staying the same.

The risk of fraud often tops the lists of threats concerning the leaders of financial institutions today. Though robberies and physical security hazards were once their biggest worry, the amount that banks can lose annually stemming from acts of fraud has forced them to significantly shift their focus to include both brick-and-mortar and cyber protection measures.

Infortel^® Select software is moving to the cloud with ISI’s hosted Unified Communications (UC) Reporting solutions. Now clients can leverage ISI’s secure data center and experience UC professionals to help recap maximum benefits.