ISI Collateral Material

Comparing Jabber IM compliance options

Legal compliance of internal and external communications are vital in regulated industries like the financial sector. When management and the compliance team asks for a Jabber IM compliance solution, they rarely mean ‘we need to store chats somewhere’.

They require a complete solution that supports the legal compliance team and ensures that the Compliance Officer in the company can reasonably demonstrate to any regulator that safeguards, audits, privacy controls, and effective search and analysis capabilities are in place. This way, all regulatory requests can be answered in a timely fashion (just think of the Sarbanes–Oxley Act). Let’s start by examining two options for Jabber legal compliance: the PostgreSQL and the Verint Verba way.

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