ISI Collateral Material
Enhancing UCCX Reporting Using Infortel Select
Cisco Unified Contact Center Express (UCCX) is Cisco’s contact center. UCCX is designed for midmarket, enterprise branch, or corporate departments requiring a sophisticated customer interaction management solution for up to 400 agents. By providing a wealth of reports for your Cisco Unified Communications Manager, Infortel® Select from ISI Telemanagement Solutions (ISI) is an ideal complement to UCCX.
Learn how Infortel Select’s reports provide special insight on how calls are being handled within your organization.