About

About

As communication technology becomes more complex, so has the data that it creates. At ISI, we work hard to find the signal in the noise, giving our customers clarity and actionable insight through a complete set of reporting and analytics tools that simplify, unify and enhance the UC lifecycle.

Our Story

We began our journey four decades ago, as a call accounting firm, with a commitment to serve our customers, according to our core values – authenticity, integrity and creativity.

Since then, our industry has changed dramatically as communication technologies have emerged at an ever-accelerating pace. We’ve faced new challenges around every corner. By listening to our customers and holding true to our values, we’ve stood the test of time. We’ve never stopped striving and we’ve never stopped innovating, to always respond to our customers’ needs, and keep them ahead of the curve. It’s how we’ve adapted, iterated, and grown beyond our roots in call accounting into a complete communications analytics and insights solution, fully integrated for the technology of today…and prepared for the technology of tomorrow.

Our Vision

Underlying every communication is a relationship. And every insight we uncover has the potential to strengthen the quality of those relationships for our customers. Valuing these relationships is how we derive meaning at ISI. That’s empowering...and that’s how ISI is empowering communication.

Our Leadership

Great people are the force behind our success at ISI, and that starts with our leadership team. Drawing from a diverse background of experience, we are united by a passion for innovation and excellence.

Leadership

Jason Forehand
Jason Forehand
CEO
Chris Welch
Chris Welch
Vice President, Sales & Strategic Alliances
Jane Chowaniec
Jane Chowaniec
Vice President, Customer Success
Valerie Rademacher
Valerie Rademacher
Manager, Software Development
Jacqui Buchanan
Jacqui Buchanan
Human Resources
Sue Magliano
Sue Magliano
Director, Business Operations
Kathy Learnan
Kathy Learnan
Director, Customer Support

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