Data Manager

• Where do I go to re-process/re-cost calls?
• How do I manually backup my system?
• How do I re-generate fixed charges?
• In DataManager, how do I enable the Show Calls Tab to display calls as they are being processed into the system?

Q. Where do I go to re-process/re-cost calls?
A. Maximize DataManager; click on Processing Menu; click appropriate selection.
For More Information, click to see the Data Manager Quick Reference Guide: Data Manager.

Q. How do I manually backup my system?
A. Maximize DataManager; click on Tools; click on Backup Data Now.
For More Information, click to see the Data Manager Quick Reference Guide: Data Manager.

Q. How do I re-generate fixed charges?
A. Maximize DataManager; click on Tools; click on Regenerate Fixed Charges. For More Information, click to see the Data Manager Quick Reference Guide: Data Manager.

Q.In DataManager, how do I enable the Show Calls Tab to display calls as they are being processed into the system?
A. Due to the complexity of this topic, for further assistance please call our Technical Assistance Center at 1-800-326-6183 to open a Service Ticket or email at: support-select@isi-info.com. Note: Using this tab slows down processing time as each record is displayed..

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