Data Manager

• Where do I go to re-process/re-cost calls?
• How do I manually backup my system?
• How do I re-generate fixed charges?
• In DataManager, how do I enable the Show Calls Tab to display calls as they are being processed into the system?

Q. Where do I go to re-process/re-cost calls?
A. Maximize DataManager; click on Processing Menu; click appropriate selection.
For More Information, click on the Quick Reference: Data Manager.

Q. How do I manually backup my system?
A. Maximize DataManager; click on Tools; click on Backup Data Now.
For More Information, click on the Quick Reference: Data Manager.

Q. How do I re-generate fixed charges?
A. Maximize DataManager; click on Tools; click on Regenerate Fixed Charges.
For More Information, click on the Quick Reference: Data Manager.

Q.In DataManager, how do I enable the Show Calls Tab to display calls as they are being processed into the system?
A. In the Control Center, under Administration, click on System Configuration options. Double-click on Misc. System Options, check the option to display Show Calls tab in DataManager.
For More Information, click on the Quick Reference: Data Manager.

Return to questions