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ISI Telemanagement Solutions, Inc. continually
improves its products by taking advantage of the latest technology
available. Effective August 1, 2008, Infortel Select 7.x software
will begin to utilize the programming enhancements Microsoft .NET
Framework 3.5 offers. Please note, however, that .NET Framework
3.5 is not compatible with Windows 2000 Professional or Windows
2000 Server operating systems. Therefore, if your system is running
Windows 2000 Professional or Windows 2000 Server and you require
any updates to Infortel Select 7.x after August 1, it will be necessary
to upgrade your operating system to Windows Server 2003, Windows
XP or Windows Vista prior to receiving the Infortel Select update.
Additionally, Microsoft has announced Mainstream Support for SQL
Server 2000 will retire on 4/8/2008. ISI anticipates our ability
to continue to support Infortel Select with a SQL Server 2000 database
until 4/1/2009. Please note, however, ISI’s support agreement
covers only Infortel Select. If a problem arises that is not due
to Infortel Select, but rather is a problem with SQL Server 2000,
your support will be limited to that which Microsoft will provide
at that time, as support of SQL Server is not covered by ISI’s
software support agreement.
For more information about the lifecycle of Windows 2000 Professional,
Windows 2000 Server and SQL Server 2000, please visit:
http://support.microsoft.com/gp/lifeselectindex
For more information about Microsoft .NET Framework 3.5 and its
system requirements, please visit:
http://www.microsoft.com/downloads/details.aspx?FamilyID=333325FD-AE52-4E35-B531-508D977D32A6&displaylang=en#Requirements
Please contact ISI’s National Technical Assistance Center
if you have any additional questions or concerns:
http://www.isi-info.com/support/support_serviceticket.htm
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