Infortel Select ASP Call Accounting

The following is a summary of Infortel Select ASP deliverables:

• Infortel Select ASP hosted application - properly sized to support 50, 100 or 250 stations hosted at ISI's secure, redundant data centers for your protection.
• Data collection module to facilitate scheduled polling of raw CDR from most telephone systems through dial-up or network connected buffer boxes.
• Data collection modules to facilitate scheduled collection of CDR from IP telephony solutions via ODBC or FTP transfers.
• Highly flexible call processing and rating engine to ensure proper identification of call types and application of desired call cost based upon trunk facility specific cost per minute, cost per call or published tariffs.
• Client interface to the General Reports module offering 38 different report styles. Includes summary, detail, organizational and analytical reports with user-definable report criteria, on-demand and scheduled report generation and automated email distribution.
• Trunk Analysis utility for on-demand evaluation of trunk facility usage, level of service, number of required trunks and “what-if” modeling to assist in network planning.
• Integrated directory database module to facilitate maintenance of organizational level hierarchy, extensions, users and departments. Includes an import wizard to configure and automate periodic database updates from an external application.
• Reporting of non-usage charges such as recurring or non-recurring equipment charges, line charges, MAC/software changes and any other credits or debits to be allocated to users.
• Integrated alarm detection and notification for potential abuse, misuse and toll fraud.
• Trunk administration module for maintenance of the trunk facilities inventory.
• Data export utilities to facilitate sharing of costed call detail data with external applications such as spreadsheets, databases, general ledger or time and billing applications.
• Buffer box hardware necessary to support real-time collection and temporary onsite storage of CDR produced by PBX platforms with RS232 serial port interface. Supports dial-up or network polling as desired.
• VoIP CDR utilities for collection of CDR produced by telephone systems with a proprietary TCP/IP or ODBC CDR interface.
• Optional rate table subscription service provides quarterly location and tariff table updates to ensure proper call jurisdiction resolution, destination identification and accurate determination of call cost for tariff based rate plans.
• Infortel Select ASP reports:

  Detail Reports • Detail By Extension • Detail by Authorization Codes • Detail by Trunks • Detail by Account Code • Call Detail Record Search Summary Reports • Extension Summary • Authorization Code Summary • Trunk Summary • Call Traffic by Cost • Call Traffic by Duration • Call Traffic by Volume • Trunk Usage Calls per Hour • Trunk Usage Minutes per Hour • Account Code Summary Analytical - Ranking • Frequently Dialed Number    by Data Source-Extension • Frequently Dialed Number    by Organization • High Volume by Data Source-    Extension • High Volume by Organization • Rank by Cost Data Source-    Extension Report • Rank by Cost Organizational    Report • Rank by Duration Data Source-    Extension Report • Rank by Duration Organizational    Report

  Analytical – Area Code • Area Code-Exchange Detail • Area Code-Exchange Summary Analytical - Location • Location Summary NANP • Location Summary Non-NANP Analytical - Other • Call Count Report • Call Type Summary • Jurisdiction Summary • No Calls Report Organizational Detail • Organizational Detail • Organizational Detail    (Call Traffic) Organizational Summary • Organizational Summary • Organizational Call Count • Organizational Summary • Organizational Summary    (Call Traffic) • Call Type Summary By Cost • Call Type Summary By Duration • Call Type Summary By Volume