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Inadequate telephone reporting
and employee phone abuse can significantly affect your
bottom line. ISI's superior solutions provide management
the information and tools they need to dramatically
increase productivity, including (1) reporting and alerts
to detect employee misuse, abuse and fraud, (2) employee
telephone usage detail, (3) telecom traffic analysis,
(4) various outsourcing options, as well as (5) training
to improve the skills of your call center employees.
Solutions and software that will help you improve your productivity:
- Facilities
Management:manage all aspects of your telecommunication
resources with one intuitive, web-based tool
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Telecom Invoice Management: utilize software to automate
the review of telecom invoices, identify errors and variances,
allocate costs and provide online tools and reporting
- Call
Accounting Software: use our feature-rich onsite and
outsourced call accounting solutions to allocate your telecom
costs to clients and to determine if your employees are spending
their time productively
- Call
Accounting - Outsourced: free up staff resources and
reduce overhead by outsourcing your call accounting activities
- Telecom
Consulting: utilize our full range of consulting services
designed to help organizations improve productivity, minimize
telecom costs and maximize return on telecom investments
- Wireless
Management and Consulting: immediately reduce your
wireless expenditures and control your wireless usage and costs
on an ongoing basis
- Telecom
Audit: use our telecom experts to identify and implement
recommendations that will result in vendor credits from past billing
errors, improve productivity and reduce the cost of ongoing voice
and data communications services
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