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Keeping Connected Summer 2004

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Read-Only Access for OTM Web Station Administration

Customers frequently request that we configure a “read-only” login for both Windows and Web access to OTM Station Administration. This eliminates the possibility of corruption from inexperienced users who otherwise may inadvertently destroy vital programming. They are only allowed to view, and are not allowed to change keys or features, or transmit anything to the PBX. The steps below detail how to configure this in the OTM.

1. From the OTM Server or Client, open the Security menu at the main OTM Navigator window, and proceed to User Groups as shown in Figure 1.

Figure 1.

2. From the User Groups Configuration menu, add a user group. The example in Figure 2 shows a Read Only entry. Use the “Root” tree pane to allow or disallow access to Windows and Web applications. The example shows No Access to Windows and Web applications, except Read-write access to Web Station under the Navigator heading. With the present version of OTM, 2.10.56, this configuration is required to allow the read-only user to access the desired system(s). Additional programming detailed below in Steps Four and Five via the Web Administrator will secure read only status.

Repeat the process under the Sites heading for Web Station Admin. Set to Read-write access as in Figure 3 below. When finished, click on the OK button.

Figure 2.

Figure 3.

3. Return to the main OTM Navigator window, re-select the Security menu and choose Users. From the Configuration tab, choose Add User and create a Read-Only entry.

Figure 4.

Figure 5.

Create a Login Name and password, and assign to the Read Only User Group that was created in step two above. When finished, click on the OK button.

Figure 6.

4. Open an Internet Explorer session to the OTM Server by addressing http://OTMServerName/Admin. When the OTM splash screen appears as in Figure 7, click on the logo. Login with an Administrative account as in Figure 8. Proceed to Web Administration – User Groups as in Figure 9. Highlight the Read-Only entry, and click the Edit button to open.

Figure 7.

Figure 8.

Figure 9.

Note in Figure 10 that the Web designations under the Navigator tab for Read-write Access should be the same as they were configured in step two above.

Figure 10.

5. Click on the Telephone tab as shown in Figure 11. Under Options, configure the User Sync Options so that the User cannot sync changes. Also, leave unchecked the Allow user to restore pending changes box. Then, note the additional tabs for General, Keys, Features and Details. In the General tab, leave unchecked the Page is Read/Write box.

Figure 11.

In the Keys tab as shown in Figure 12, note the encircled item. There are no Keys selected that could be changed by a Read-Only user.

Figure 12.

In the Features tab shown in Figure 13, the features can be configured so that they are Hidden, Read Only or Read Write. ReadWrite is the default. Features should be set to Read Only.

Figure 13.

In the Details tab shown in Figure 14, check the Show this page box.

Figure 14.

6. Verify the new settings by opening a new Internet Explorer session to the OTM Server by addressing http://OTMServerName/Admin. This time use the Read Only login. Note that now, only the Web Station option is available as shown in Figure 15 and that the only Site/System that is available is the one that has been configured for Read Only. In this example, it’s the Sample Site/Sample System. Under the Find Telephones section, choose to find by Prime DN and click the Find button.

Figure 15.

A database similar to the one in Figure 16 will appear. Click on the Location field to open a station record as seen in Figures 17 and 18. The General, Keys, Features and Detail tabs should be available as Read Only and no transmissions to the PBX will be allowed.

Figure 16.

Figure 17.

Figure 18.

 

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