"I have no worries when dealing with ISI. All projects have been smooth and your competition is not even in the same ballpark."
Thomas S. — Project Manager,
Global Communications provider
ISI Telemanagement Solutions Overview
Solutions Overview
ISI Telemanagement Solutions is committed to providing solutions designed to increase your organizations efficiency, productivity and profitability, by providing reporting tools for enhanced telecom analytics. We understand that each company's needs are unique and, therefore, we provide a robust set of tools to address every situation.
Over the last three decades, ISI has either developed applications or partnered with organizations to deliver a suite of best-in-class solutions that provide the control and visibility required to make sound business decisions that positively impact the entire organization.
Please click on the solutions below to learn more.
Call Accounting & Reporting
Report on call activity to analyze network traffic, improve productivity, manage telephone abuse and fraud, and more.
Call & Video Recording
Capture recordings of voice, immersive video, telepresence and agents' computer screen recording.
Telecom Audit & Optimization
Identify errors and inefficiencies in your carrier bills and contracts to reduce your overall telecom costs by 10-25%. No risk with pricing based on savings achieved!
Integrated Contact
Management
Management
Integrate Call Reporting and Call & Video Recording with CRM. Improve your contact data quality and gain full picture of your interactions.
Infortel Invoice
Manager - TEM
Manager - TEM
Ongoing audit of landline invoices against contracts and inventory to identify savings, erroneous or unusual billing, allocate costs, and export to accounting systems.
Infortel Wireless Manager - TEM
Take control of your Wireless spend by establishing corporate policies for wireless plans, equipment, usage and security.
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