ISI Telemanagement Solutions, Inc. awarded Best Finance Application by Cisco IP Telephony Users Group (CIPTUG)

Business Intelligence Recognized for Outstanding Innovation

Schaumburg, IL – March 26, 2009 — ISI Telemanagement Solutions, Inc., a leading global provider of comprehensive cost management solutions for voice, data, wireless and unified communications, announced that their innovative Business Intelligence product has been named "Best Finance Application" by the Cisco IP Telephony Users Group.

ISI's Business Intelligence suite of products enables users to compile and analyze data for non-traditional customer contact phones showing critical management information, including:

• Ring Time
• Abandoned Calls
• Traffic Analysis & Statistics

David Dishek, Vice President of Unified Communications for ISI said, “Our Business Intelligence Solutions provide valuable insight into a company's most critical customer communications. It assists Unified Communications users with improving customer service, enhancing the customer experience, lowering costs, and managing resources.”

ISI's Business Intelligence also analyzes phone activity across the entire enterprise and helps managers assess the productivity of their employees, measure the success of direct marketing programs, and monitor calling activity in their Sales Team. Irwin Friedman, ISI Chairman and CEO, said, “To win the Best Finance Application award is very special to us. It demonstrates the broader appeal of our products beyond traditional Telecom Reporting. It shows that our Business Intelligence Solutions play a key role in helping companies improve their bottom line.”