ISI announces compatibility with new Microsoft Lync Server 2010

ISI Telemanagement Solutions, Inc. announces compatibility with new Microsoft Lync Server 2010

Infortel® Select Helps Optimize Lync® Server Deployments

Schaumburg, IL – November 18, 2010 - ISI Telemanagement Solutions, Inc., a Microsoft Gold Certified Partner, announced today the latest release of their call reporting and telecom management software, Infortel® Select, is fully compatible with Microsoft® Lync® Server 2010. Customers using Lync® Server 2010 will be able to use Infortel® Select to monitor and report on all communications activities to allocate costs, optimize their voice network, monitor adoption of their new technologies and improve employee productivity.

“We are pleased to have worked with Microsoft Corp. to develop compatibility with Lync Server 2010. Lync® Server 2010 ushers in a new connected experience transforming every communication into an interaction that is more collaborative, engaging and accessible from anywhere. With this new paradigm, companies are looking for tools that allow them to monitor, document, and optimize communications within their enterprise,” said Mitchell Weiss, ISI's Director of Product Strategy for ISI. Mr. Weiss continued, “Ultimately, Infortel® Select users will be able to create detailed dashboards and reports that let companies document communications activities, optimize their voice network and manage the use of unified communications in their enterprise. This will allow them to take full advantage of the innovative features in Lync Server 2010.”

“Microsoft is pleased to be working with ISI Telemanagement Solutions in delivering customers a comprehensive UC solution,” said Yancey Smith, Director of Product Management, Microsoft® Lync®. “The use of ISI's Infortel® Select with Lync® Server 2010 will provide customers with a versatile accounting and reporting system that spans a variety of business communications.”

Customer Success

  • "I have no worries when dealing with ISI. All projects have been smooth and your competition is not even in the same ballpark."

    Thomas S. — Project Manager,
    Global Communications provider

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