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ISI in the News

Please contact Charles Ruykhaver for more information about this press release.


7/25/00 ISI Introduces VoIP Tracking

SCHAUMBURG, IL - ISI, Inc. announces the addition of VoIP View, a new way to track, report and bill-back Voice Over IP traffic. ISI has developed the VoIP View product in support of Cisco?s (CSCO) Architecture for Voice, Video and integrated Data (AVVID). This product offers accounting and billing solutions for both small and large enterprise accounts. VoIP View collects the Call Detail Records from Cisco?s CallManager platform and generates customizable reports for both internal charge back and cost accounting requirements. VoIP View can also provide call accounting for traditional voice networks and combinations of traditional voice and Cisco?s VoIP networks. VoIP View can be used to allocate VoIP costs within an organization, provide productivity reporting and fraud control, and bill-back to clients.

Once VoIP View captures Cisco CallManager data, the data is rated and processed for reporting. Users then have access to the robust rating, reporting and report scheduling, billing, and report distribution features that ISI products are known for.

VoIP View was launched at the June Cisco Networkers 2000 Annual Users Conference in Las Vegas. ISI exhibited in the World of Solutions pavilion and demonstrated VoIP View by showing actual live VoIP data, captured from calls made by exhibitors and attendees on the show floor via Cisco IP telephones. ISI also provided VoIP billing for the Las Vegas Conference, as well as the Orlando Networkers 2000 Conference in July, providing bills to the exhibitors for their VoIP use at the show.

"ISI offers flexible accounting and billing solutions within the enterprise voice and data markets," said Bill Erdman, Director of Marketing within Cisco?s Enterprise Voice Business Unit. "ISI has worked closely with Cisco in the development of their IP accounting solution including a comprehensive understanding of the underlying Voice over IP Telephony technologies. We believe that Cisco customers will find the VoIP View application extremely beneficial when tracking and accounting for call usage data across IP infrastructures."

Cisco CallManager is the intelligent call-processing software component of Cisco AVVID (Architecture for Voice, Video and Integrated Data). Cisco AVVID is designed to integrate all communications into a single infrastructure, providing a single point of management, administration and control for convergent networks. Installed on highly reliable servers, Cisco CallManager provides signaling and call control services to Cisco integrated multimedia applications as well as third-party applications. Cisco CallManager is central to the distributed architecture of Cisco AVVID. The product can be distributed and clustered over an IP network, thereby allowing scalability to 10,000 users and triple call processing redundancy.

ISI (formerly ISI Infortext) is a leading provider of on-site and service bureau telemanagement and cable management solutions. Their suite of call accounting products can fit any size company and budget. Their headquarters are in Schaumburg, Illinois, a northwest suburb of Chicago, with locations throughout the United States.

 

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